Phone Support
Call us during business hours (Mon–Fri, 9am–6pm IST) for urgent issues.
+91 90110 38668Frequently Asked Questions
Quick answers to common questions about EnCloud AI Agents
How do I access the AI agents? ▼
Visit our agent portal and click on any agent to start a conversation. You will need to sign in with your Microsoft work account.
Which Microsoft license do I need? ▼
The agents work with Microsoft Copilot and Microsoft Teams. You need a Microsoft 365 work account. Contact us if you are unsure about your license.
Is my data secure? ▼
Yes. All data is stored in Microsoft Dataverse and Azure, secured by Microsoft Entra ID. We follow enterprise-grade security standards. Read our Privacy Policy for full details.
Can I use all agents? ▼
Yes. All agents — Leave Management, Talent Acquisition, IT Asset Management, Ticket Management, and Induction — are included and free to use.
How do I report a bug or issue? ▼
Email us at itsupport@encloudits.in with a description of the issue, which agent it affects, and a screenshot if possible. We will respond within 24 hours.
Can agents be customised for my company? ▼
Yes! We offer custom implementations tailored to your company's policies, data, and branding. Contact us at msrivastava@encloudits.com to discuss your requirements.